PRIVACY POLICY
Bowen Therapy Services
1. DATA CONTROLLER
Controller: Pavel Ihnát
Business ID: 75491893
Business Name: "Terapeutická praxe Pavel Ihnát"
Business Registration Number: 1009665677
Address: Suttnerové 841/2, 160 00, Praha 6 - Vokovice, Czech Republic
2. WHAT PERSONAL DATA WE PROCESS
We process the following personal data:
• Identification data: first name, surname, telephone number, email address
• Booking data: appointment date and time, type of service
• Health information: relevant health data necessary for providing Bowen therapy
• Communication data: correspondence relating to our services
3. PURPOSE OF PROCESSING
We process your personal data for the following purposes:
A) Providing therapeutic services:
• Booking Bowen therapy appointments
• Maintaining therapeutic records
• Communication regarding treatment
B) Administrative purposes:
• Service billing
• Client documentation management
• Compliance with legal obligations
C) Marketing purposes (with consent only):
• Sending information about services
• Commercial offers via SMS or email
4. LEGAL BASIS FOR PROCESSING
• Contract performance (Art. 6(1)(b) GDPR) - for providing therapeutic services
• Legitimate interest (Art. 6(1)(f) GDPR) - for administrative purposes
• Consent (Art. 6(1)(a) GDPR) - for marketing purposes
• Special categories of data (Art. 9(2)(h) GDPR) - for health data
5. DATA SHARING WITH THIRD PARTIES
We share your personal data only with:
• SuperSaas.cz - for online booking system
• Accounting services - for bookkeeping (if utilized)
• Legal requirements - when required by law
6. RETENTION PERIOD
• Therapeutic records: 10 years from end of treatment
• Billing data: 10 years (according to accounting law)
• Marketing consents: until consent withdrawal
• Booking data: 3 years from last contact
7. YOUR RIGHTS
You have the right to:
• Access your personal data
• Rectification of incorrect data
• Erasure of data (under certain conditions)
• Restriction of processing
• Data portability
• Object to processing
• Withdraw consent (for marketing purposes)
8. DATA SECURITY
We protect your personal data using:
• Technical measures (encryption, secure servers)
• Organizational measures (access rights, training)
• Physical measures (secure premises)
9. COOKIES AND WEB TECHNOLOGIES
On our website, we use:
Essential cookies:
• For booking system functionality
• For website security
• For basic website functionality
Analytical cookies (with consent):
• Google Analytics for traffic analysis
• Website usage statistics
• User experience optimization
Marketing cookies (with consent):
• Conversion tracking
• Personalized advertising
• Remarketing
You can change your cookie preferences at any time in your browser settings or through our cookie banner.
10. INTERNATIONAL DATA TRANSFERS
SuperSaas.cz:
Our booking system SuperSaas.cz may store your personal data on servers located in EU/EEA countries that provide an adequate level of personal data protection in accordance with GDPR.
Other services:
When using other third-party services (e.g., Google Analytics, email services), we ensure that they:
• Are located in countries with adequate protection levels
• Are covered by EU Standard Contractual Clauses
• Comply with Privacy Shield principles or other recognized mechanisms
Your rights:
You have the right to be informed about any transfer of your data to third countries and the safeguards used for protection.
11. CONTACT
For inquiries regarding personal data protection, contact us:
Email: pavel.ihnat@gmail.com
Phone: +420 776 774 247
Address: Suttnerové 841/2, 160 00, Praha 6 - Vokovice, Czech Republic
12. COMPLAINTS
You have the right to lodge a complaint with the supervisory authority:
Office for Personal Data Protection
Pplk. Sochora 27, 170 00 Praha 7, Czech Republic
Website: www.uoou.cz
Effective Date: August 4, 2025
Version: 1.1